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Platform guidesCredits and plans

Credits and plans

How credits pay for answers, what each plan includes, how credit packs work and where to see your balance and usage.

Credits

Credits pay for answers. Importing, editing and reading are free, in the app and over the API, the CLI and MCP.

An answer costs 10, 30 or 80 credits depending on the query mode, whatever its length and whatever it finds: an answer with nothing found, or a greeting, costs the same. Only a question to an assistant that reads no resource is refused, for free, before anything is held. The full table is in Core concepts.

Lookio holds the price of the mode before an answer starts, then charges it once the answer is written. If your balance cannot cover the hold, the question is refused with insufficient_credits, and the message points you to Billing.

Credits belong to the workspace. Everyone in it spends from the same balance.

Plans

PlanWords storedSeats and permissions
Free125,000One seat. Every knowledge permission is on.
Starter1,000,000Teammates share the workspace. An admin sets each member’s permissions.
Pro10,000,000Same as Starter.
CustomNo fixed limitTailored to your scale.

A new workspace gets free welcome credits so you can start without a card. The API, the CLI and MCP are available on every plan.

Prices and the credits included each month are on the pricing page of lookio.app. The app’s Billing page shows your current plan and lets an admin change or cancel it.

The words-stored limit is explained in Resources. Granular permissions are explained in Members and permissions.

Credit packs

When you need more credits this month but not a bigger plan, an admin can buy a pack on the Billing page. Packs are one-time, valid for 12 months and stack on top of any plan.

Referral credits expire 90 days after they are granted.

See your balance and usage

  • In the app, Billing shows your plan and balance, and Usage charts credits over time.
  • Over the API, GET /v1/credits returns the balance and each grant with its expiry, and GET /v1/usage returns credits over a period.
  • With the CLI, run lookio credits or lookio usage --from 2026-01-01.
  • Over MCP, call get_credit_balance or get_usage.

Each answer also reports credit_cost and credits_remaining.

Who can buy

Only workspace admins can buy credits, change the plan and manage billing.

Use these docs with your AI tools

An AI agent can read this documentation directly. You do not need an account or an API key. Everything here is public and read-only.

Query these docs via MCP

Recommended

Add this server to Claude, Claude Code, Cursor, Mistral, or any tool that supports MCP. Your agent can then search Lookio Docs documentation and read it in full, instead of answering from memory.

https://lookio.app/docs/mcp
  • searchFind the passages that answer a question.
  • fetchRead one page in full, as Markdown.
  • list_pagesSee every page in this documentation.

Query these docs over HTTP

The same tools also work as plain web requests. Use this for scripts, or for any tool that does not support MCP. There is one endpoint per tool. Arguments go in the query string, and the answer comes back as JSON.

https://lookio.app/docs/api/docs/search?query=custom+domain

Read the OpenAPI description. It is built from the same definitions as the tools, so it always matches what the endpoints do.

Read these docs as Markdown

Add .md to any page URL to get its Markdown source. You can also send the headerAccept: text/markdown to the page URL itself.

To read the whole documentation in one file, open llms-full.txt. For a short index of every page, open llms.txt.